Shipping & Pre-order Guide

Clear preparation timelines and international shipping rates for your order. The final shipping total is always shown at checkout before payment.

Premium fast tracked shipping Duties, taxes & standard customs clearance included Clear preparation time

How Loliroom Orders Work

Order Preparation

Items are prepared and quality checked before international dispatch. Please check the preparation period shown for your selected product or option.

Pre-order

Pre-order items follow the preparation period shown on the product page. Shipping time starts only after the item is ready and dispatched.

Total waiting time = preparation or pre-order time + tracked shipping time after dispatch.

Order-Preparation & Pre-order Shipping Rates

These weight-based rates apply after order preparation or pre-order production. They support a faster tracked international service, with applicable duties, import taxes/VAT, and standard customs-clearance charges included. All prices are in EUR.

Destination Countries Premium fast tracked shipping Automatic free shipping Estimated time after dispatch
Europe Core Austria, Germany, Spain, France, United Kingdom, Italy, Portugal Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
EU Higher Belgium, Denmark, Finland, Ireland, Luxembourg, Netherlands, Sweden Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
EU Extended Bulgaria, Cyprus, Czechia, Estonia, Greece, Croatia, Hungary, Lithuania, Latvia, Malta, Poland, Romania, Slovenia, Slovakia Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
Europe Non-EU Switzerland, Norway Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
United States United States Reduced weight-based rate shown at checkout No automatic free shipping Tracked shipping after dispatch
Canada Canada Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
Australia / New Zealand Australia, New Zealand Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate
Japan / Singapore Japan, Singapore Reduced weight-based rate shown at checkout No automatic free shipping Varies by destination; contact us for a current estimate

Preparation & Pre-order Notes

  • Pre-order preparation time is not included in the shipping time.
  • If your order includes items with different preparation timelines, they may be dispatched together after all items are ready, or separately when this is more suitable.
  • A tracking number will be provided after dispatch.
  • Please make sure your name, phone number, address, and postal code are complete and accurate.

Customs, Duties & Taxes

Duties and taxes are included. Applicable import duties, import taxes/VAT, and standard customs-clearance charges are handled by Loliroom as part of the shipping arrangement shown at checkout. You will not be asked to pay these charges again on delivery. Read our Duties, Taxes & Customs Guide to see what is included and what to do if a carrier sends an unexpected payment request.

Non-standard costs caused by an incorrect or incomplete address, refused or uncollected parcels, storage, redelivery, return shipping, remote-area service, or customer-requested changes are not included.